Ring you about your Google listing
That call is a scam, or close enough to it. If we ring you it is because you asked us to.
Auckland, New Zealand
You deal with Scott.
No call centre and no hand-off to somebody you have never spoken to.
One person, start to finish.
Scott answers the phone, works out what you need, writes the quote, builds the site and makes the changes afterwards. There is no account manager, no support queue and nobody to be passed along to.
That is not a shortage of staff dressed up as a feature. It is the whole point. Most of what goes wrong with a small website goes wrong in the handover between people who each only know part of it. There is no handover here.
If you ring in six months because your hours have changed, you are talking to the person who built the thing you are ringing about. He will know which page it is on.
Search Lab is a trading name of Pacific AI NZ Ltd, based in Auckland and serving the Upper North Island.
Where we draw the line
Things we will not do.
Every one of these has been done to someone you know.
Quote you without telling you the price
Every price is on the pricing page. You do not have to ask to find out whether you can afford it.
Hold your domain hostage
It is yours. If we registered it for you it transfers back free, on request, no argument.
Promise you the top of Google
Nobody can promise that. Anyone who does is guessing with your money.
Charge you while we are still building
Your monthly does not start until the site is live and you have seen it.
Hand you a login and walk off
You will never have to learn a content system. Ring or email with a change and we make it.
Worth saying out loud
Search Lab is new.
There is no wall of client logos here because there is nothing honest to put on it yet. What there is instead: published prices, terms you can read before you ring, a promise about the build time, and one person whose phone number is at the top of every page. Judge it on that.
Ready when you are
Start with a ten‑minute call.
Tell Scott what you do, what you have now, and what you need. You'll know the price before anything starts.
No pitch and no jargon. Scott asks what you do, tells you what it costs, and you decide in your own time.
022 079 2017